Professional heating contractors should contact the Warranty Call Center at 1-800-654-2109, Option 3 to initiate the warranty claim. Upon warranty approval contractors will go directly to their local Weil-McLain Distributor to obtain a replacement unit/part or receive a credit.
To access the Weil-McLain warranty system and complete the Distributor Section of an approved warranty claim, click here.
For an overview of how to use the new system, review the Distributor Training document.
To request a User ID for the system, please fill out this form.