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Contact Us

We provide a variety of ways to assist you promptly with your inquiry

Weil-McLain products are not sold direct to consumers. We have a nationwide network of distributors and a dedicated team of manufacturers’ representatives ready to assist with product selection, sales inquiries, warranty inquiries and technical support. Scroll down below to see instructions on how to reach our specialized support teams. Contact us today!

WEIL-McLAIN SUPPORT SERVICES

Call (800) 654-2109 and select from the following call options to reach a department specialist

Homeowners

If you are a homeowner and experiencing a problem with your Weil-McLain equipment, please contact your installer or locate a heating contractor in your area.

Purchase Information

If you are a heating contractor, please contact your local wholesale distributor for pricing and availability using our Distributor Locator. Find a distributor in your area.

Distributor Support

(OPTION 1)

Direct Phone: (800) 654-2109

Hours: Monday-Friday 7:00am-4:00pm Central

Residential Technical Services for Contractors

(OPTION 2, then follow prompts)

Direct Phone: (800) 654-2109

Hours: Monday-Friday 7:00am-6:00pm Central

Email: wmtechnicalservices@weil-mclain.com

Live Chat Tech

Consumer relations

(OPTION 3) General Questions or information only. 

Direct Phone: (800) 654-2109

Hours: Monday-Friday 7:30am-4:00pm Central

Email: webmaster@weil-mclain.com

Warranty call center

(OPTION 4)

Direct Phone: (800) 654-2109

Hours: Monday-Friday 7:00am-6:00pm Central

Email: wm.w@weil-mclain.com

Live Chat Warranty

Commercial TEchnical Services for post-install support

(OPTION 2, OPTION 2 again)

Direct Phone: (800) 654-2109

Hours: Monday-Friday 7:00am-4:00pm Central, excluding holidays

Email: wmComTechServices@weil-mclain.com

Product Registration

(OPTION 5)

Direct Phone: (800) 654-2109

Hours: 24/7

Register through the website here