Important Information Regarding Flood Damaged Heating Equipment

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Weil-McLain Support Services

Call (800) 654-2109 and select the respective call option to reach a department specialist:

*If questions are regarding COVID-19, please contact us by clicking here.

Consumer Relations (Option 1)

Phone: (800) 654-2109

Call Hours: Monday - Friday, 7:30AM to 4:00PM CST


Homeowner correspondence may be mailed to:

Weil-McLain Consumer Relations
500 Blaine Street
Michigan City, IN 46360

Technical Service for Contractors, Distributors, Architects and Engineers (Option 2)

Phone: (800) 654-2109

Call Hours: Monday - Thursday, 7:00AM to 8:00PM CST, and Friday, 7:00AM – 5:00PM CST


Live Chat

Warranty Call Center (Option 3)

Phone: (800) 654-2109

Call Hours: Monday - Friday, 8:00AM to 7:00PM EST


Distributor Support (Option 4)

Phone: (800) 654-2109

Call Hours: Monday - Friday, 7:00AM to 4:00PM CST

Product Registration (Option 7)

Phone: (800) 654-2109

Call Hours: 24/7

Notices Department

All insurance, notice of inspection, certified or other legal correspondence should be sent to:


Fax: 1+219-315-0177


Weil-McLain: Notices Department

500 Blaine Street

Michigan City, IN 46360


If you are a homeowner and experiencing a problem with your Weil-McLain equipment, please contact your installer or locate a heating contractor in your area.

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Purchase Information

If you are a heating contractor, please contact your local wholesale distributor for pricing and availability using our Distributor Locator.

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Administrative Office

999 McClintock Drive
Suite 200
Burr Ridge, IL 60527
855-248-1777; local 630-560-3700
Fax: 630-560-3769